Enterprise AI for Behavioral Health
Soulside automates documentation, utilization review, chart audits, and RCM so you can protect clinician capacity, capture revenue, and close billing gaps - built for complex care settings.
Empowering leading behavioral health teams to deliver high-quality patient care and better treatment outcomes.
Less Documentation Time
Customized Chart Audits
Claim Acceptance
EHR Compatibility
Who We Serve
From residential treatment and outpatient programs to community clinics and specialty care, Soulside helps teams focus on what matters most: delivering quality care.
Behavioral Health infrastructure was never built for this level of complexity
Here’s how we help you thrive in today’s increasingly volatile reimbursement environment
The record becomes the case for getting paid.
Soulside turns every session into the evidence you need for level-of-care justification, peer review, and faster reimbursement.
- Concurrent review and level-of-care justification
- Peer review support and automated denial appeals
- Built on what was actually said in the room, not a reconstructed summary
- More authorized days, higher claim acceptance, higher claim value
Every chart audited. Before it costs you.
Soulside audits 100% of charts in real time, flagging gaps against your payer rules, clinical standards, and regulatory requirements before claims go out.
- Near real-time auditing on 100% of charts
- Custom audit criteria for your payer and org
- Clear resolution instructions
- Organization-wide compliance dashboards
Every note. Automated.
From intake to discharge. Soulside automates clinical documentation for every session and every note.
- Automate all data fields - radio buttons, checkboxes, tables
- Follows your custom requirements from day 1
- 100% automation of groups up to 16 speakers
- Automate Assessments, Admissions, and Treatment Plans
Every review. Ready.
Soulside reads every session in real time and builds the case for medical necessity as it happens, so it's ready before the concurrent review.
- Medical necessity scored against payor criteria
- Level-of-care justification built from the actual session
- Peer review talking points ready before the call
- Continued stay approved at the current level of care
The Hardest Problem In Behavioral Health, Solved
Most AI documentation tools fail in group settings. Soulside is built for them, automatically identifying each speaker and generating individualized notes for up to 16 participants, while supervisors can review sessions without being in the room.
Visible. Actionable. Scalable.
Real-time visibility on 100% group sessions with no manual logging
360° analytics for Group Engagement, Sentiment, Attendance, Churn Prediction
Supervision at the individual and session-level, org-wide dashboards in one view
Better documentation, everywhere it counts
Protect Revenue and Reimbursement
Documentation that gets you paid. Complete, payer-aligned notes mean fewer denials, increased authorizations, and faster reimbursement.
- Episode-level validation across the full course of care
- Authorization and continued-stay documentation support
- Optimized authorized days, reduced risk of shortened stays
- Denial prevention up front, peer review and appeal support if one still comes through
Clinician Capacity
Give clinicians their time back. When documentation happens automatically, clinicians stop burning out and stop leaving.
- Zero after-hours documentation work
- Same-day chart completion across your program
- 100% staff adoption, no mandate required
- Designed to disappear into existing workflows
Protect Compliance and Audit Readiness
Stay audit-ready. Always. Soulside continuously monitors documentation quality, so you're never caught off guard by a payer audit or accreditation review.
- Real-time compliance dashboards across all providers
- Payer-specific and state-level audit rules built in
- Documentation quality tracking and clinician coaching
- Compliance teams focused on high-risk charts, not routine reviews
We chose Soulside due to its superior performance with groups, the QA dashboard, and its honest approach to marketing. Soulside doesn't need flashy marketing. Their product and collaborative approach speak for themselves.
Sommer Wolcott
Soulside has transformed our IOP program at SagePoint. Documentation that once felt overwhelming is now better quality and more streamlined. It's enabling clinicians to spend more time with clients. The change was immediate, our staff left on time, adoption was natural, and care coordination improved across the board.
Caroline Bentley
Real programs. Real results.
No long implementation cycles. No IT dependency. No disruption to workflows.
Today
- Deploy in a day
- Automated template customization
- Integrate with your EHR
Day 15
- Staff trained and active
- Workflows optimized
- Performance monitoring
Day 30
- Full documentation coverage
- Continuous workflow refinement
- Measurable impact on operations and revenue
Your notes, in your EHR, in one click
A simple browser extension that works with every major EHR. Notes move directly into your system with formatting intact across every form and field type. No API dependencies, no IT project, no switching between platforms.
Soulside is designed to protect the most sensitive information in healthcare.
